Order Statuses for Processing
ORDER STATUS
The orders will be changed to various statuses such as
| Order Status | Description |
|---|---|
| On Hold | You have insufficient credits. Click the live button to see the amount needed to make the order live. Live orders are printed and dispatched once funds are available. |
| Live OOS | The product is not in the warehouse. Check the in-stock date using the No Stock Report under Products. |
| Live | The product is confirmed to be in stock and ready for processing. |
| To be Printed | The product is ready for printing. |
| Partially Picklisted | If the Order has more than one product, any one of the products are picklisted, then this status will be shown. |
| Printed | The ordered product has been printed and is ready for dispatch. |
| Manifested | We have packed the orders and are waiting for the pickup. |
| In-Transit | The orders are currently in transit to the customer. |
| Exception | The first delivery attempt failed, and Auto NDR will activate on our end. In the meantime, please check with the customer about the issue. |
| Delivered | The order has been successfully delivered to the customer. |
| RTO Initiated | The customer has denied the package, and it is being returned to our origin. |
| Returned | The order has been returned. You can reship it to a new customer. |
| Cancelled | The order has been canceled. You can only cancel orders that are in Live OOS or Live status. |