Shipment and Returns

FAQ

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SHIPMENT AND RETURNS

GENERAL QUESTIONS

What if the product is lost in transit?

If the order is lost in transit, we will make it once more and send it to your customer.

How can I track the orders?

Shipment notifications are shared by mail once it is shipped. All the shipments can be tracked with respective tracking numbers provided in email.

Do you provide International Shipments?

Yes, we do offer International Shipment. Contact support team for serviceable locations and prices.

How long does it take to deliver the order?

90% of the orders dispatched orders are delivered within 2 working days across India. Other orders except India Post will get delivered within 4 working days, India Post orders will get delivered within 7 working days. International shipment takes 3 to 15 days for delivery, you can contact our support team for region wise details.

How long does it take to deliver the order?

90% of the orders dispatched orders are delivered within 2 working days across India. Other orders except India Post will get delivered within 4 working days, India Post orders will get delivered within 7 working days. International shipment takes 3 to 15 days for delivery, you can contact our support team for region wise details.

What are the shipping options?

We partnered with FedEx, DHL, Delhivery and indiapost for our dispatched. We will prioritise the courier partner based on serviceability and delivery timeline.

What if the products are damaged during the shipment?

In case the items are damaged during transit, we can either send you a new item or give you a full refund(with a photo proof).